Shipping Policy

AT ZALALASHOP, WE STRIVE TO PROVIDE EXCELLENT SERVICE WHICH INCLUDES THE SECURITY OF

SHIPPING YOUR PACKAGES. WE HAVE OPTED TO PROVIDE YOU WITH MULTIPLE OPTIONS

FOR SHIPPING YOUR ORDER THAT PROVIDES TRACKING NUMBERS TO ENSURE THAT YOU

CAN MONITOR YOUR SHIPMENT AS IT TRAVELS TO YOUR DOORSTEP.

---INTERNATIONAL STANDARD SHIPPING---

WE HAVE ELECTED TO USE THE MOST AFFORDABLE SHIPPING PRICES THROUGH PRIORITY

MAIL INTERNATIONAL. IT CAN TAKE UP TO 2-5 BUSINESS DAYS TO PROCESS ORDERS AFTER

THEY ARE RECEIVED. DELIVERY CAN RANGE FROM 15-30 BUSINESS DAYS DEPENDING ON

YOUR PROXIMITY (DOES NOT DELIVER ON SUNDAYS OR HOLIDAYS) AND HAS NO SPECIFIC

GUARANTEED DELIVERY TIME. DUE TO DIFFERING INTERNATIONAL CUSTOMS

PROCESSES, ZALALASHOP CANNOT BE HELD LIABLE FOR ANY PACKAGES SHIPPED VIA THIS METHOD

ONCE IT HAS LEFT OUR WAREHOUSE. SHOULD YOU RUN INTO ANY TRACKING ISSUES. PLEASE CONTACT THE SHIPPING CARRIER IF YOU DID NOT RECEIVE YOUR PACKAGE YOU

MAY FILE A COMPLAINT REPORT WITH THEM DIRECTLY. IN SOME CASES, WE MAY ELECT TO

USE A SHIPPING METHOD WHICH REQUIRES A SIGNATURE UPON RECEIPT, BASED ON THE

TOTAL VALUE OF YOUR ORDER. IF YOU WANT TO ENSURE THAT WE SHIP YOUR

INTERNATIONAL PACKAGE WITH TRACKING CONFIRMATION TO YOUR DOOR, YOU MAY

MAKE A DIRECT REQUEST WITH CUSTOMER SERVICE AT support@zalalashop.com.

HOW CAN I TRACK MY ORDER?

ONCE YOUR ITEM IS SHIPPED, YOU WILL RECEIVE AN EMAIL WITH YOUR TRACKING NUMBER

TO MONITOR YOUR SHIPMENT.